Logging in to NetSuite

Watch the following video for information about how to log in and out of NetSuite.

Authentication is the process of verifying your identity when you log in to an application. This section contains procedures describing the ways that your identity can be authenticated when you log in to NetSuite.

The most familiar form of authentication occurs when you log in to the NetSuite UI with your email address and your password, which are your user credentials. Depending on the role or roles you are assigned by your account administrator, you might also be required to provide a second factor for authentication, known as two-factor authentication, or 2FA.

See the following sections for more information about how your identity is authenticated when you log in to NetSuite.

• Logging in to the NetSuite UI

  This section contains the following topics:

  • Supported Browsers for NetSuite

  • Your User Credentials

  • Finding Your Settings Portlet

  • Change Email Link

  • Change Password Link

  • Setting Up Security Questions

  • Update Security Questions Link

  • If You Forget the Answers to Your Security Questions

  • Getting Access When You Forget Your Password

  • My Login Audit Portlet

• Logging In Using Two-Factor Authentication (2FA)

  This section contains the following topics:

  • Set up Your Preferences for Two-Factor Authentication (2FA)

    • Complete Your 2FA Setup

    • Supported Authenticator Apps

    • Troubleshoot Authenticator Apps

  • Using 2FA

    • The Logging in Page for 2FA

    • Managing Your Trusted Devices

    • Reset Your 2FA Settings

    • Backup Codes for Two-Factor Authentication (2FA)

General Notices